Frequently asked questions
Find answers to the most common questions about Neoresume.
1. What is the main purpose of this platform?expand_more
The platform is designed to help users create professional CVs that comply with international standards and are compatible with ATS (Applicant Tracking System) used by employers. The goal is to support job seekers in achieving better results during the recruitment process.
2. Do I need technical skills to use the platform?expand_more
No. The platform is built on the principle of maximum simplicity. Even users without technical knowledge can easily create a CV through step-by-step guidance.
3. How long does it take to create a CV?expand_more
If the user has their information ready, creating a CV takes approximately 10–15 minutes on average. AI support further speeds up this process by automatically generating text.
4. What functions does the AI (artificial intelligence) perform on the platform?expand_more
The AI analyzes information entered by the user and suggests professional summaries, work experience descriptions, skill descriptions, and relevant keywords. This helps make the CV more effective and readable.
5. Are the CVs compatible with ATS systems?expand_more
Yes. All CV templates offered on the platform are designed taking into account the requirements of ATS systems. This increases the probability of your CV passing through the automatic screening stage.
6. Is the platform free to use?expand_more
The platform operates on a paid basis. Services are offered through various packages, each covering different functional capabilities.
7. What payment methods are available?expand_more
Payments can be made via bank cards and other online payment methods. Available payment options are clearly displayed on the platform.
8. How is payment security ensured?expand_more
All payment transactions are carried out through encrypted channels in accordance with modern security standards. User card information is not stored on the platform.
9. Is it possible to get a refund after payment?expand_more
Since the services are digital in nature and are delivered immediately, refunds are not available after payment has been made.
10. Can a user create more than one CV?expand_more
Yes. Users can create, save, and manage multiple CVs within the same account. This allows preparing suitable CVs for different job positions.
11. Can CVs be customized for specific job positions?expand_more
Yes. Each CV can be separately edited and restructured according to the requirements of the position being applied for.
12. In what formats can I download my CV?expand_more
CVs can be downloaded in PDF and DOCX formats. These are the formats most commonly accepted by employers.
13. Can I edit a saved CV later?expand_more
Yes. Users can log into their accounts and edit CVs they have previously created.
14. Who designed the CV templates on the platform?expand_more
The CV templates were prepared by HR specialists and professional designers, adapted to the requirements of the modern job market.
15. Is the platform optimized for mobile devices?expand_more
Yes. The platform features a fully responsive design for mobile phones and tablets, and all key functions are accessible on mobile devices.
16. How is user data privacy protected?expand_more
The security and privacy of user data is a top priority. Data is protected and not shared with third parties.
17. Are AI-generated texts automatically added to the CV?expand_more
Texts generated by AI are recommendations. Users can edit or modify these texts as they see fit.
18. What languages does the platform support?expand_more
The platform supports multiple languages and users can create their CV in any supported language. Language support is being gradually expanded.
19. Is technical support available for users?expand_more
Yes. Users can contact support services for technical and functional questions.
20. Who can use this platform?expand_more
The platform is designed for students, fresh graduates, professional specialists, and anyone searching for employment.